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14.07.2011
Commercial bank "InterCredit" installs SED bb workspace Bank Business edition (Moscow).

Commercial bank "InterCredit" was established in 1994 in Moscow by a number of enterprises. The Bank provides the full range of services in payment processing operations, has significant experience in international banking and the support of the foreign trade activities of clients. The bank has also significant experience in internal operations and this experience allows the bank to improve the balance structure and to minimize the risks.

In June 2011 the Bank decided to automate business processes and in order to reach this goal to install the SED bb workspace Bank Business edition.

Within the bb wokspace system the working group including Bank and Double B staff will implement the complex automation of business processes and document flow. They will customize the work of employees in a single information space, which includes the processes of internal document flow (visual layer bb docflow), budgeting (visual layer bb budget), interaction with the clients (visual layer bb crm). This allows the staff to quickly process all document flow on primary and economic activities of the bank and to control the funds flow within the bank budget.

The first step includes the implementing of the system for 100 users with the prospect of further development.

As a result of the implementation of bb workspace the bank sees the significant increase in document flow processes, the improvement of operational risks protection and the improvement of business processes and budgeting.

Commercial bank "InterCredit" has chosen the VIP-level services which is the most convenient for the bank. According to this service level:

The Bank has its own manager
The bank has unlimited number of consultations by all available means of communication and 24h access to the administrative section of the portal
The bank has 100h per quarter for individual tasks development which allows the bank to optimize and customize the system and reports according to their needs

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The functional integration of staff time is already included in the composition of an effective management system bb workspace for free.

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Effective management

Any company, enterprise, firm or state institution activity depend directly on effective management which includes such tasks as naming of executors and control on the timely execution of orders, letters or any other job during the entire work phase.

Nowadays, it is not possible to solve the task by only using paper diary or electronic organizer; we should get the information instantly. Plus, any manager can be out of office; in a business trip, vacation or on a sick leave. Of cause during this time his work will be done by his back up, but qualified manager will however keep key questions under his control. Such a control can be done, of cause, by phone or email, but it won't be enough effective.

Meanwhile, all the above mentioned tasks can be solves in complex if you implement the automated management system bb workspace. The system consists of 4 main modules or visual layers with the help of which it is possible to control and manage all fields of company's activities.

Four visual layers bb workspace allow the manager to get fast any information on company's functioning, that's to say:

bb docflow layer is responsible for all electronic document flow, allows to assign and control executers, to plan the deadlines
bb budget layer is for the control of financial discipline and the budget
bb crm layer can be used as a reference on clients as well as an instrument to plan meetings or phone calls
bb staff layer is used to manage the company's structure and to solve staff tasks

It is worth noting that all the information is available for the manager everywhere in the world where you can connect to Internet. In fact, going to a meeting, the manager has access to all information on his company and can compile any document during the meeting using existing templates.

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